Summary

With a Graduation in Hospitality Management, I am a well presented, Hospitality student and experienced travel Consultant with over seven years experience in the travel and tourism industry. Experienced in providing excellent customer care and ensuring the best travel and Accommodations are provided for customers, including corporate. I am confident and outgoing, able to build good relations with customers and proven to help as much as possible by arranging tailor made holiday travel packages for short and long haul destinations.

Professional Experience

• TRAVEL SALES CONSULTANTnov-2011 - jan-2016

  RIYA TRAVEL AND TOURS I PVT LTD

  Plan and sell transportations, accommodations, insurance and other travel services Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations Provide relevant information, brochures and publications guides, local customs, maps, regulations, events etc to travelers. Book transportation, make hotel reservations and collect paymentfees

• SENIOR FRONT OFFICE EXECUTIVEnov-2006 - oct-2011

  ORANGE GROUP OF HOTELS

  Senior Front Office Executive Responsibilities Check-incheck-out hotel guests courteously and efficiently according to set standards; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Supervised working of front office staff and assisted in registration of hotel guests. Operate telephone console, to remain stationary at assigned post for extended periods of time, to understand guest inquiries and provide responses, to promote positive relations with all individuals who approach the Front Desk by telephone or in person. Monitored all guest complaints and managed all front desk agents. Post charges to customers and handle card and cash transactions. Plan and assign workloads for front office associates.

Volunteering Experience

Not Specified

Awards & Certifications

Not Specified