National Vertical Head - Service Quality , Training , Compliances & Excellence -Customer Service at Tata Teleservices Ltd
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Summary
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Professional Experience
National Vertical Head - Service Quality , Training , Compliances & Excellence -Customer Serviceapr-2016 -
Tata Teleservices Ltd
Handling CSAT Measurement TRAI management( QOS MnB) Training across Inbound and Outbound Knowledge Management Process Improvement and Partner Invoicing and Cost Governance . Currently At the level of AVP