Summary

Travel Services Manager-Global Support Services,Travel Head Seeking roles in End to end Corporate Travel ,Travel Expense Claims Mgmt, Travel services procurement ,Contracting, Vendor Procurement Mgmt, General Administration Facility Mgmt

Professional Experience

• Manager Travel & Administrationdec-2013 - sep-2014

  QAI INDIA LIMITED

  •Managing a team for employees travel and general administration • Procurement of Travel Services and vendor establishment and Contracting with TMCs, Airlines, Hotels, Forex and other general Vendors. •Assisting employees across different geographies with guidance and information about Travel, Visa other associated procedure, policy and entitlements. •Work closely with internal business units and management to provide information expertise to implement Travel expense claim management tool savings initiatives. •Visa Facilitation Documentation. •Managing employee TE expense processing – key data entry and quality control of Expense • Management of organization’s conferences and events in coordination with different stakeholders within the organization and respective vendors. •Hotel Reservation Facilitation PAN India and across geographies. •Management of company Guest Houses service apartments. • To review periodically service level standards for travel and general vendors along w

• ASSISTANT MANAGER BUSINESS SUPPORTjul-2009 - jan-2013

  HCL TECHNOLOGIES LIMITED

  •Managing the travel desk operation for HCL employees across geographies. • Managing a team of travel consultants for employees travel and associated needs. •Negotiation with Vendors TMCs for cost effective Itineraries and Tickets. •Performed the role of Support In charge in SSD Smart Service Desk application within the organization HCL to answer the queries and concerns raised by employees globally related to travel desk and travel administration department. • Assisting employees across different geographies with guidance and information about travel Expenses other associated procedure, policy and entitlements. •Managing employee TE expense processing – key data entry and quality control of Expenses •Work closely with internal business units and management to provide information to Assist in expense control management initiatives •Procurement of Travel Services • Visa Facilitation Documentation. • Hotel Reservation Facilitation PAN India. • Management of company Guest Houses serv

• RESERVATION EXECUTIVEnov-2005 - aug-2007

  ICS CLUB MARKETING INDIA PVT LTD

  •Coordination with Hotels for Loyalty Card programme Sales. •Hotel Room Sales Loyalty card sales to corporate HNI Clients. •Corporate Events Seminars •Hotel Contracting and Rate negotiation for Corporates Retail clients. •Regular Communication with Hotels across India and other continents of US and Europe for Room availability and Reservation. •Hotel Visits in particulars 05 Star properties as a part of up selling proposition relationship building. •Hotel Vouchers and confirmation management. •Expats Management

• TRAVEL SONSULTANTsep-2007 - may-2009

  YATRA ONLINE PVT LTD

  •Handling Corporate Queries at Ernst and Young Implant in Gurgaon and in back office for other corporate like CNBC, Synthes Medical etc. •Making Reservation on Amadeus tool- International and Domestic and LCC tickets. •Visa Facilitation Documentation. •Client Relationship management •Coordination with Hotels for Rates, Reservation and Confirmation. • Corporate Group handling MICE. •Managing Client issues and Escalations.

• Travel Services Manager Global Support Servicesjan-2015 - jul-2016

  UNWFP

  Under the administrative supervision of the Country Director India and the overall guidance and technical supervision of the Travel Manager, Administrative Services, RMMA, Management Services Division, in HQ in Rome, Italy, performed the following duties - •To oversee manage a team of travel assistants responsible for day to day travel expense claim management along with shipment of personal effects for all International staffs across geographies centrally in New Delhi India in coordination with Reporting unit, Finance units, HR units other stake holders based in HQ Rome Country offices Globally. •To oversee and manage a team of travel assistants performing day to day Duty Travel Corporate Travel for all National International StaffsExpats posted in Country Office India along with international staffs visiting India for different missions along with Visa, FRRO, Hotel, Forex, Transport and expense claim at the end of tour. •Work with other country offices, and our global Operatio

Volunteering Experience

Not Specified

Awards & Certifications

• OUTSTANDING PERFORMERJan-1900

  •Awarded with Outstanding Performer for the Year 2011-12. under the Programme” O2 League for Extra Ordinary HCLite” for securing Outstanding Rating for 02 consecutive Years in HCL Technologies, Noida