Summary

A dynamic customer delight cum operations manager having experience more than 12 years from service, NGO and Real estate industry .

Professional Experience

• feb-2006 - feb-2008

  KAYA SKIN CLINIC-GURGAON

  Performed in skin care services and increased business by doing cross and up sell.

• Asst Manageroct-2008 - sep-2014

  Bestech Group Gurgaon

  To take care of given projectwise, collection, documentation, customer retentions, possession formalities etc.

• mar-2008 - sep-2008

  AGNI Group now Indiahomes

  Worked as customer care executive and taken care of front office, administration and business development .

• Deputy Manager CRM(in the capacity of CRM head at branch Office)oct-2014 - nov-2017

  SARE GROUP- GURGAON

  to take care of complete customer service of all external and internal customers along with facility operations with the help of facility and project team

Volunteering Experience

• Asst Program Officeraug-2002 - aug-2003

  CANCER AID SOCIETY -LUCKNOW U.P.

  Travelled to generate cancer awareness and generated voluntary funds amongst school children of various districts and states of India.

Awards & Certifications

Not Specified