Prabhakaran from Chennai, 42 yrs. 7 yrs exp in hospitality industry, 6 yrs exp in Int'l Bpo. Received several appreciation letters from previous organization
UK based company. Resolving customer queries regarding the product. Handling inbound and emails. Supporting India, UK, USA, Europe and Australia
Sourcing the right profiles from monster, Naukri and other job portals
UK takeaway/restaurant- Assisting and resolving their queries
Handled inbound for US clients. QuickBooks software registration, up selling our products based on their business requirements.
UK outbound cold calling. Understanding the customer needs and based on their consumption we suggest them the economical energy supplier and also switch them.