· Responsible for overall performance of assigned group of franchisees. · Answer operational questions and issues from franchisees and technicians. · Assist in monitoring overall customer satisfaction. · Maintain communication with all franchise owners on a regular basis. · Analyze franchisee performance and provide feedback, guidance, training and encouragement in order to impact results. · Assist in the developing of new operations procedures and policies. · Assist training department with new franchisees and ongoing training. · Conduct and attend regional meetings for assigned regions.
Qualification: Post graduation – Preferably MBA , MSW or PG in Equivalent course with management and development discipline Competence Criteria: 1) Effective team management and problem solving skills. 2) Good communication skills in English and regional language. 3) Understanding of finance and microfinance management practice. 4) Knowledge of SHG-Microfinance at rural context and development issues.
Post Graduation - Post Graduate-Other
Qualification: Post graduation – Preferably MBA , MSW or PG in Equivalent course with management and development discipline Competence Criteria: 1) Effective team management and problem solving skills. 2) Good communication skills in English and regional language. 3) Understanding of finance and microfinance management practice. 4) Knowledge of SHG-Microfinance at rural context and development issues.