Technology Support Consultant

Posted By: Dakshayani And Amaravati Health And Education

Gurgaon

Not Specified

Information Technology

Livelihood/Skills Development

Job Description

The main services provided by the consultant and his/her responsibilities are detailed below. The consultant may be required to undertake some appropriate tasks outside of these main responsibilities-these will be agreed as an addendum and variation to the contract. DakshamA Health is a small organization and consultants are sometimes called on to help in general trouble shooting and responding to enquiries.

1. LMS and CMS using various interfaces (75%)

• Support Dir IT in developing and managing DakshamA Healths partner organisations virtual education platform

• Support the development and maintaining of course curriculum and content online on Moodle and support the course directors in making the course accessible.

• Support development of guidelines and strategic online collaboration with e-learning organizations and individuals in-line with the course plan and needs

• Supporting Academy team through timely and clear communications using email, Academy website, presentations at external conferences and meetings, social media and other methods as appropriate

• Support all aspects of virtual education scheme including setting up meetings, maintaining appropriate and regular communications including email, virtual calls, e-Newsletters and telephone,

• Advise the project team for software and hardware.

2. Dakshama Health's webinars, podcasts and videos (25%)

The consultant is expected to contribute to Virtual Channels and support the delivery of the training content by capturing videos and podcasts of the courses and projects.

The consultant will also maintain the websites assigned to him/her and assure sufficient traffic and security is maintained.

Requirements

E = Essential requirements for the role D = Desirable requirements for the role

Patient Academy For Innovation and Research

Job Description

Core Requirements

• At least 2 years’ professional experience in digital and IT management, specifically in the areas of health and international development (E)

• At least 2 years’ experience of working on international strategies and projects in the not for profit sector (D)

• The capacity to work in a developing organization with a minimum of supervision (E)

• A good team worker with a positive, enthusiastic and cheerful attitude (E)

Capacity Building and Programme Development

• Demonstrate an understanding of what makes a sustainable capacity building programme (D)

• Previous success in developing and securing large e learning proposals from a variety of funders and demonstrable experience of having increased income within an NGO (D)

• Knowledge of the regulatory environment as it relates to fundraising and data protection legislation (D)

Administration

• Sound IT skills including databases and Microsoft Office Word, Outlook, Excel, Powerpoint, Internet Explorer (E)

• Excellent CRM system and database management experience (E)

• Experience of managing complex administrative processes (E)

• Excellent organizational and time management skills, with the ability to work on multiple activities at one time, and meet deadlines (E)

Communications

• Excellent interpersonal skills, friendly, tactful and diplomatic (E)

• Ability to be extremely proactive in communications, talking by telephone and in person to current and prospective collaborators and funders (E)

• The ability to communicate effectively with a wide range of stakeholders, including with people for whom English is not their first language (E)

Additional useful skills and experience

• Experience of managing volunteers, interns or temporary staff (D)

• Knowledge and experience of the common challenges faced by NGOs in diverse situations, including experience living and working with NGOs in different countries (D)

• Knowledge of/fluency in a second language (D)


Eligibility Criteria

Not Specified

Desired Candidate Profile

-

Not Specified

Organization Details

  • Organization Name:Dakshayani And Amaravati Health And Education
  • About Organization:DakshamA Health aims to bring a change in the way health is perceived and delivered in the country. It strives to bring together patient and caregiver voices and make healthcare accessible, safe and within the reach of person who needs it. We are a full member of IAPO (international Alliance of Patient Organisations) a global voice for patients. Our Mission is to : Empower patients and caregivers with the right knowledge, tools and forums to seek and access healthcare options that suit their needs and through their voices bring about a positive change in the healthcare environment Our vision is - A world where people live a healthy and disease free life through knowledge based choices in an atmosphere of equality, equity and access.

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