Job Description

·        Making calls and convincing prospects / donors to donate or to increase the donation through campaigns.

·        Meeting and maintaining call targets and call quality parameters set by the Team Lead.

·        Maintaining an ongoing relationship with prospects until they become a financial donor.

·        Accurately maintaining the donor information as per the format appropriately disposing calls as per the guidelines

·        Updating / sharing the campaign information with the prospects / donors.

·        Reporting to the Team Lead as per the reporting guidelines.

·        To make outbound calls on the given data to acquire & retain the donors.

·        To do proper follow-ups after generating the leads.

·        To update the donors on the various campaigns run by the organization.

·        To achieve the targeted nos. in terms of donors as well as fundraising

·        Responsible for working on donor acquisition and retention as per the target given by the Team Leader

·        To work as a team player and handle pressure

·        Maintaining the daily sheet

·        Reference Building

Eligibility Criteria

·        Any graduate or H.S.C

·        Minimum 0-1 year of experience in Tele-calling

·        Experience in building customer relationships/engagement either online or offline

·        Experience recording data accurately and analyzing performance metrics.

·        Excellent verbal communication skills to engage people on the phone

·        Knowledge or experience using different creative communication tools

Desired Candidate Profile

Others - Others

Organization Details

• Organization Name:Kokan Kala Va Shikshan Vikas Sanstha
• About Organization:Kokan Kala Va Shikshan Vikas Sanstha (KOKAN NGO) has been working for 10 years for the welfare of needy children & women. It is one of the leading organizations in Maharashtra.