Team Leader

Posted By: ChildFund International

Mumbai

Not Specified

Monitoring & Evaluation

Child Care and Nutrition

Job Description

Team leader – Face-to-Face Fundraising/ Tele-calling will help ChildFund India’s operations to increase the regular fundraising income within an efficient cost-income ratio, build, and motivate the F2F / Tele Calling fundraising team.


KEY RESPONSIBILITIES

  • Be responsible for achieving the team’s daily/ weekly targets, in accordance with agreed Key Performance indicators (KPIs). This includes setting targets for individual team members and managing their performance with the support of the Officer - Resource Mobilization, and also achieving personal fundraising targets.
  • Implement the individual regular giving fundraising strategy in conjunction with the Officer - Resource Mobilization. 
  • Maintain an understanding of ChildFund’ s programs, campaigns and causes, to be able to talk convincingly to potential supporters about the organization’s work and ensure team members do the same. 
  • Monitor the individual fund raisers day-to day performance, give feedback and provide motivational reinforcement to achieve the target.
  • Reporting to the Officer - Resource Mobilization on a daily/weekly and monthly basis with the progress on agreed targets.
  • Prioritizing the retention of F2F/ Tele Calling fundraisers by developing their skills and highlighting opportunities for career progression within ChildFund India.
  • Be responsible to get the outreach permissions.
  • Facilitate the orientation of new members joining the team and continue training them on the job.
  • Work closely with the HR department to ensure the right number of fundraisers in the team.
  • Keep the team motivated and create a positive team environment to grow supporter base.
  • Develop and apply innovative training concepts, methodologies and strategies for F2F/Tele Calling Fundraising.
  • Ensure correct messaging about organization and its fund raising products/asks in the field by Business Development Executives - F2F/Tele Calling. 
  • Maintain relationships with HNI donors and meet these donors face to face at recommended frequency in order to update them about the work of ChildFund India.
  • Conduct weekly assessments to determine training and assistance to the team with help     of the relevant members in team/organization.
  • Develop capacity building program to address gaps in individual fundraising team, conduct training and assistance needs and provide mentorship, technical assistance, program knowledge to the Business Development Executive- Face to Face/Tele Calling.
  • Any other duties and responsibilities as assigned by the Line Manager.

QUALIFICATION/EXPERIENCE

  • Graduate with minimum 3 years of fundraising/ sales experience with exposure of handling a team with demonstrable track record is preferred.
  • Excellent Communication Skill in English, both verbal and written.
  • Prior knowledge and experience of individual acquisition or marketing.
  • Knowledge and experience of the donor community in India would be desirable.
  • Adept in using computers, particularly in using Microsoft Office suite applications.
  • Gender sensitive with strong conviction and skills for the empowerment of excluded and disadvantaged children.

Disclaimer: This job description is not an exhaustive list of the skill, efforts, duties, and responsibilities associated with the position.

 

Click on the link to apply: 

https://childfundinternational.secure.force.com/careers/fRecruit__ApplyJob?vacancyNo=VN1680&

 

Application End Date: September 18, 2022

 

Note: Only shortlisted applicants will be contacted.

 

ChildFund International is committed to safeguarding the interests, rights, and well-being of children with whom it is in contact and to conducting its programs and operations in a manner that is safe for children.  


Desired Candidate Profile

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Not Specified

Organization Details

  • Organization Name:ChildFund International
  • About Organization:ChildFund strives to ensure that deprived, excluded, and vulnerable children have the capacity to improve their lives and become young adults, parents, and leaders who inspire lasting and positive change in their communities. ChildFund promotes communities whose individuals and institutions participate in valuing, protecting, and advancing the worth and rights of children. ChildFund in India works in 85 districts across 15 States. Through long-term partnerships and direct implementation, it annually reaches nearly 3 million children, youth, and their families from 3200 communities/villages. ChildFund is committed to a workplace culture that promotes diversity, equity, and inclusion in all its forms. Furthermore, ChildFund is committed to ensuring a workplace that safeguards and protects all children, including preventing their sexual exploitation and abuse, as well as preventing the sexual exploitation and abuse of its staff, partners, and program participants.