E-Commerce Manager

Posted By: Wildlife SOS


Junior Management

Sales & Business Development

Animal Welfare

Job Description

Responsibilities :

  • Have a decent understanding of how eCommerce & online transactions work
  • Manage merchandising and product changes on website
  • Collate and monitor key metrics on traffic, engagement & sales
  • Managing product inventory, maintaining inward & outward etc.
  • Compiling daily sales data as per payment gateway and platform backend
  • Identify & manage web platform related aspects with designer and developer
  • Reconciliation of logistics, delivery & payments processed
  • Coordinating with digital marketing and social media agencies as required
  • Catalogue and listing uploading of the products on e-commerce website
  • Ensure Customer Invoicing is being processed seamlessly
  • Return Policy Management
  • Handling all customer queries on the website
  • Coordinate with logistics partner and manage delivery SLAs and returns

Eligibility Criteria


  • Graduate or Post Graduate
  • Good verbal and written communication in English
  • Ability to Ideate & plan initiatives for the Wildlife SOS E-commerce Platform
  • Go-getter and a team player who is excited about the vision of Wildlife SOS
  • Should be good at Excel and Power point
  • Should have basic understanding of Digital Marketing
  • Should be aware of Google Analytics and how to collate data as required
  • Task and time management abilities are important with ability to prioritise
  • Should be a fast learner with the ability to multitask and work under pressure

Desired Candidate Profile

Graduation - Graduate-Other

Organization Details

  • Organization Name:Wildlife SOS
  • About Organization:Wildlife SOS was established in 1995 by a small group of individuals inspired to start a movement and make lasting change to protect and conserve Indias natural heritage, forest and wildlife wealth. Today, the organization has evolved to actively work towards protecting Indian wildlife, conserving habitat, studying biodiversity, conducting research and creating alternative and sustainable livelihoods for erstwhile poacher communities or those communities that depend on wildlife for sustenance.