Lead – Knowledge Management Officer

Posted By: Piramal Swasthya NGO


Not Specified

Program Implementation

Rural and Urban Development

Job Description

Roles & Responsibilities

• Take initiative in the development of reports and dissemination of reports at national level

• Maintain organizational standards of satisfaction, quality, and performance

• Any other responsibility as assigned by the reporting manager

• Responsible for development and promotion of the organization’s knowledge assets/documents internally through the organization and externally with the organization’s stakeholders, clients etc.

• Create processes and structures through which knowledge is recorded and shared

• Ensuring that team members can access and use the information they need to do their best work

• To design and analyze the networks for easier distribution of information/knowledge, formulate, action plans, rigorously document the processes and outcomes of Saksham

• To improve and modify the knowledge management system in the organization, enhance and make sure that new knowledge is applied in the system.

• Conducts external market research/ mapping to identify key trends, issues, and players as relevant to the organization portfolio and collects applicable data that is helpful for the organization as knowledge

• To contribute to the development of social medial content for Saksham

Purpose of Job

The role is based in Delhi and works closely with the Lead, Community Action for Health, Saksham. The role engages and coordinates with a team of 18 people spread across 3 states. The purpose of this role is to develop, promote, document and disseminate the knowledge assets developed from Saksham interventions in pilot areas and manage reporting to the stakeholders at the national and state levels as required.

Key stakeholders


• Consortium Partners (PATH, JHPIEGO, Deloitte)


• All state teams

• All internal divisions of tribal health collaborative including the MLE team

• Operations teams of other projects such as 104 Helplines, IT team

Reporting structure

Role directly reports to

• Lead, Community Action for Health, Saksham

The role will have a dual reporting to the lead – knowledge management of the tribal health collaborative

Eligibility Criteria

Essential Qualifications

• Master’s degree in Public Health

• Master’s degree in Mass Communication or Journalism

Essential Experience

• 5 years’ relevant experience (preferably in the field of Maternal and Child Health)

• Professional experience of knowledge management, consulting, marketing, strategic planning, business development

• Attentive to details and results focused; Intellectual curiosity and thirst for learning

• Ability to self-motivate and work semi-autonomously

• Excellent written and verbal communication skills, English and Hindi languages

• Strong presentation skills – ability to communicate with senior business executives

• Strong problem solving and analytical abilities

• Superior patient-focus attitude and ability to contribute to a team

• Strong proficiency in Excel, Microsoft Power Point, and Word

Desired Candidate Profile

Post Graduation - Post Graduate-Other

Organization Details

  • Organization Name:Piramal Swasthya NGO
  • About Organization:India has embarked on the journey towards ensuring Universal Health Coverage and Piramal Swasthya is contributing with its experience & expertise of building innovative solutions that impact at scale.