Tele calling Executive

Posted By: Dhwani Foundation

Bengaluru

Executive/Staff

Sales & Business Development

Think Tanks

Job Description

Purpose:

Identification of suitable NGOs and suggesting organizational development services

offered by Dhwani foundation based on their needs.


Key Responsibilities:


Ability to call and engage with multiple NGOs on daily basis.

Maintain and Update NGO information based on conversations

Understand and analyze NGO needs to suggest suitable OD services.

Exhibit promptness and politeness using the appropriate language while answering NGO queries.

Fix appointments for webinars and direct interactions with the programme team

Follow up with the prospects for data collection and smooth onboarding

Coordinate with programme team and other internal departments


Salary: Commensurate with experience.

Eligibility Criteria

Experience:

Freshers can apply.


Skills & Knowledge:

Good Kannada or Tamil verbal communication skills (One of the languages mandatory)

English verbal as well as written communication skills

Basic Understanding of MS office suite

Ability to work independently, multi-task, and employ a systematic approach to work tasks

Strong attention to detail and engagement skills

Ability to handle multiple tasks simultaneously with ability to prioritize while providing exceptional customer service

Maintains data confidentiality and adheres to organizational norms and policies.

Desired Candidate Profile

Others - Others


Organization Details

  • Organization Name:Dhwani Foundation
  • About Organization:Dhwani Foundation is a Bengaluru-based registered trust. Its primary objective is to improve productivity & efficacy in the social sector, through organizational development programmes, technology enablers, system & process improvement and sectoral strengthening. Log on to www.dhwanifoundation.org for more details. Currently, the foundation's work is spread in Karnataka, Tamil Nadu, North-East and other parts of the country, supporting close to 1500 grassroots NGOs through various initiatives. Dhwani foundation also works with the Government, Donors, NGO Federations, Academia and other stakeholders to promote a vibrant and credible social sector. Dhwani foundation is a team of 30 members from diverse fields who bring in interesting dimensions to the work.