Posted By: Tb-Alert India


Junior Management

Communication & PR

Public Health/WASH

Job Description

Job Title: LTBI Tele caller

Organization: TB Alert India

Total positions: 01

Position Location: Panjab State (1- Mohali district)

TB Alert India (TBAI) is a not-for-profit organization working with a vision to make India free from TB. It has a strong presence in Telangana, Andhra Pradesh, Panjab, West Bengal, Haryana and Delhi. All projects of TBAI aim at supplementing the National Tuberculosis Elimination Program (NTEP), mobilizing, and linking local communities in fighting against TB.

TBAI is looking for a highly motivated individual with outstanding credentials and with experience of working in TB control.

About the program: The Joint Effort for Elimination of TB (JEET) 2.0 with support from The Global Fund aims to accelerate progress of National Tuberculosis Elimination Program (NTEP) towards TB elimination by improving quality of care and increasing patients’ access to drugs and diagnostics through technology driven interventions and partnerships with the private sector. Specifically, the project will address gaps in Latent TB Infection (LTBI) care cascade, measure and improve quality of care across the cascade and build NTEP capacity with the objective to address the LTBI burden by establishing mechanisms for household contact tracing of adults and children in contact with Pulmonary TB patients and ensuring access to comprehensive TB prevention, care and support services.

Roles and Responsibilities

The following are the major responsibilities included but not limited to;

Counselling of Patients and their family members on health-related issues through tele calling

Collect qualitative feedback through Tele-calling patients as per the shared list

Collect service level feedback from patients

Follow-up with default patients on diagnostic voucher redemption

Follow-up with on-treatment patients to track, Health of the patients as well as drug-adherence

Ensure daily tele-call averages are being met

Schedule calls for in person counsellors for in-person visit to patients’ home

Ensure daily call average of in-person counsellors are being met

Provide feedback on data quality of patient’s detail being received via public as well as private

Perform other duties as assigned by the Managers

Desired Skills and Experience:

Graduates in any stream

Experience in working with frontline workers at block level.

Excels in using MS office and web-based information systems.

Ability to make calls for 7 – 8 hours a day

Excellent interpersonal and communication skills;


Please submit a comprehensive CV in the following link by 15th March’23

Send your CV at -

Salary: Monthly CTC (Cost To Company) for this position is up to a maximum of INR 18,900 only per month and this would be decided and agreed up on based on the last drawn/current salary, experience in the relevant sector, credentials and performance in the interview.

TBAI is an equal opportunity employer, encourage women candidates meeting the above criteria to apply. Please note that only shortlisted candidates will be contacted.

Location: Mohali, Punjab

Eligibility Criteria

Not Specified

Desired Candidate Profile

Graduation - Graduate-Other

Organization Details

  • Organization Name:Tb-Alert India
  • About Organization:TB Alert India (TBAI), the Indian arm of TB Alert works to the vision of a ‘TB Free India’. It aims to prevent morbidity and mortality associated with TB by providing holistic TB care i.e. addressing psycho-social and economic aspects which affect uptake of TB testing and treatment.

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