Communications and Documentation Executive (NGO)

Posted By: Kshamata

Thane

Middle Mgt (Regional/ Zonal Manager, AVP, State /Regional Head)

Program Development & Management

Women Empowerment

Job Description

Job Overview:

We are seeking a dynamic Communications and Documentation Executive to join our non-

profit organization. As the Communications Executive, you will be responsible for

implementing comprehensive documentation that effectively convey our mission,

programs, and impact to various stakeholders. Additionally, you will manage our social

media presence and handle content development to support our organization's

communication needs.


Responsibilities:

Develop and execute communication strategies: Create and implement strategic

communication plans that align with the organization's mission and objectives. Identify

target audiences, craft key messages, and select appropriate communication channels (e.g.,

press releases, newsletters, website, blogs, etc.) to effectively reach stakeholders.

Social media management: Oversee the organization's social media presence across various

platforms (e.g., Facebook, Twitter, Instagram, LinkedIn). Develop engaging content,

including posts, articles, graphics, and videos. Monitor social media conversations and

respond to comments and inquiries.

Content creation and storytelling: Generate compelling and impactful content for various

communication channels. Write press releases, articles, blog posts, and other materials to

highlight the organization's achievements, initiatives, and impact. Develop captivating

stories that resonate with different audiences and showcase the organization's work.

Documentation management: Create and maintain a comprehensive repository of

organizational documentation, including reports, case studies, success stories, photos and

other relevant materials. Organize and categorize documentation for easy access and


retrieval. Ensure accuracy, consistency, and clarity in documentation that is required while

reporting to the various donors.

Analytics and reporting: Monitor and analyze communication activities, including social

media metrics, website analytics, and media coverage. Prepare regular reports and provide

insights to improve communication effectiveness. Utilize data-driven approaches to refine

strategies and tactics.


Eligibility Criteria

Qualifications:


  • Bachelors degree in communications, public relations, journalism, or a related field.
  • Proven experience (2 years) in communications, social media management, and documentation within the non-profit sector or a related field.
  • Excellent written and verbal communication skills, with the ability to create compelling content tailored to different audiences and platforms.
  • Proficiency in managing and leveraging social media platforms for organizational visibility, engagement, and community building.
  • Strong attention to detail and accuracy in documentation management, ensuring consistency and easy retrieval of materials.
  • Familiarity with content management systems, analytics tools, and email marketing platforms.
  • Creative and strategic thinking with a proactive approach to communication initiatives.
  • Passion for social causes and a genuine commitment to making a positive impact through the non-profit sector.


Note: This job description serves as a general guideline and is subject to modification and

evolution based on the needs of the organization.

Desired Candidate Profile

Graduation - Graduate-Other

Bachelors degree in communications, public relations, journalism, or a related field.


Proven experience (2 years) in communications, social media management, and documentation within the non-profit sector or a related field.


Excellent written and verbal communication skills, with the ability to create compelling


content tailored to different audiences and platforms.

Organization Details

  • Organization Name:Kshamata
  • About Organization:Kshamata works with women who are vulnerable and victims of gender based violence including human trafficking with the aim of breaking the cycle of exploitation by equipping them with vocational skills and handholding them into livelihoods; empowering them with life skills and supporting them to transition into living self-reliant lives with a clear sense of dignity, identity and self-worth.