Outreach Manager / Partnership Officer

Posted By: Rati Foundation


Junior Management

Program Implementation

Social Entrepreneurship

Job Description

Outreach Manager / Partnership Officer

Base Location: Mumbai

Language requirement: English, Hindi

Background: Meri Trustline is a telephonic helpline where children & young people facing online risks can easily reach out for meaningful support, redressal and guidance. We do this by blending together technology & social work practice with mental health and legal support to ensure comprehensive well-being and safety of the victim.

Meri Trustline is the flagship program of RATI (Rights. Action. Technology. Inclusion.) Foundation, a Mumbai-based organization committed to working for children & women facing abuse and violence in online and physical spaces. The Foundation’s cutting edge work at the intersection of child safety & technology has received the National Award for Child Welfare in 2017.

Job Description:

? As the Outreach Manager, your core focus will be the implementation of the

project’s outreach initiatives and managing partnerships with stakeholders across

key Indian States.

? Liaising with and training partner NGOs, CSOs and networks across under-resourced

areas in India in introducing them to the trustline and the safety initiatives at


? Travelling to the key geographies based on need to train and upskill

organisations in the area of online safety.

? Planning, coordination and implementation of key events organised for partners.

? Liaising & managing relationships with key stakeholders in these geographies

? Maintaining data & records, monthly reports of the calls with partners etc.

? Work with the larger trustline team during the periodic reviews of SOPs & safety

and outreach strategy.

? Other duties as assigned, consistent with the above duties as project develops

Desirable Qualifications/Experience:

 3+ years of professional experience in managing projects & teams.

 Ability to travel and adapt to diverse geographies.

 Strong Leadership skills with the ability to lead the network

 Ability to communicate & negotiate effectively – in writing and in person. Speak

English and Hindi & possess good writing skills in English.

 Be skilled in the use of computers for the purpose of documentation and email-

based communication

 Passion for training and implementing new ways of safeguarding victims from

online harms

 Ability to demonstrate methodical approach to dealing with workloads.

This is a full-time Mumbai based position. We work 5 days a week but depending on

cases and emergencies, holiday and weekend work may be required at times. This can be duly compensated for at a later date.

RATI is a new and evolving entity and workspace. We seek colleagues who are flexible and committed to the cause.

We are trying to build an inclusive culture to make our offices a space where our people feel valued, have a voice and can be their authentic selves. People of all ethnic backgrounds, women, LGBTQ individuals and people with disabilities are strongly encouraged to apply for all our positions. As we work with vulnerable children, certain policies are designed and implemented to ensure rights and well-being of the children we work with are upheld. All employees, without exception, are expected to adhere to the child protection policy & systems.

To Apply: Candidates must submit a résumé; two references, with names and contact information and a cover letter to jobs@ratifoundation.org

Deadline for applications: 4th August 2023

Location: Mumbai, Maharashtra

Eligibility Criteria

Not Specified

Desired Candidate Profile

Graduation - Graduate-Other

Organization Details

  • Organization Name:Rati Foundation
  • About Organization:The RATI Foundation for Social Change is based out of Mumbai and primarily works to create spaces & communities both in onground & online ecosystems where children and women are safe from sexual violence. Towards this vision, we develop and implement a wide range of strategies including provision of on-ground victim support, working on digital safety, strengthening of child protection systems in government as well as civil society institutions, training of stakeholders, conducting evidence-based advocacy with policymakers, network building of organizations across the country, development of communication resources & research. RATI is committed to demonstration & on ground implementation of national & international best practices in child protection. In partnership with the UK based IWF, we also run India’s first internet hotline to report Child Sexual Abuse Material found on the interent.

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