Counsellor & Trainer

Posted By: Apnalaya Ngo


Junior Management

Program Implementation

Public Health/WASH

Job Description


With increased urbanisation in India, the issue of urban poverty is on the rise - and will magnify if not tackled collectively. And no-where in India is this problem more pronounced, than in Mumbai. The urban poor struggle to survive, and are deprived of basic human needs – water, sanitation, nutrition, health and shelter. Inadequate access to healthcare, education and livelihood opportunities keeps them vulnerable.

Our range of programs work at three different levels to help uplift the urban poor:

• INDIVIDUAL - We enable access to basic civic amenities, healthcare, education, and livelihoods – necessary for individuals to survive, feel secure and grow.

• COMMUNITY – We empower the community to help themselves, by building their capacity as Volunteers.

• GOVERNMENT – We ensure the provision of civic entitlements through advocacy with the government.

The Counsellor and Trainer upholds Apnalaya’s ethics and values and ensures their internalization and adherence among all the staff; nurtures employees that strive for the fulfilment of organizational objectives and mission. Our ideal Counsellor and Trainer has strong gender sensitivity and is a secular and compassionate human being.

Location: Chembur, Mumbai

Reports to the HR Manager


Counselling, Advice and Support:

• To coordinate, manage and lead a safe, professional, and accessible face to face counselling service.

• To work with the HR manager to develop and review appropriate policies and procedures, including referral, cancellation, assessment, financial and administrative procedures related to counselling.

• To promote and publicise the counselling service among the employees.

• To ensure safeguarding procedures are adhered to.

• Act as the first point of contact in relation to all internal/external HR related inquiries

• Support and counsel in any employee relation issue, including grievance and disciplinary issues. Liaise with external professionals as required.

Training and Mentoring:

• Develop and plan an organizational training plan, coordinate training delivery and evaluate the effectiveness of the programme.

• Liaise with relevant resources – individual/organizations/institutions to provide opportunities for professional development to staff.

• To identify potential training needs in counselling.


Qualification and Skills

1. Master’s degree in psychology, social work, counselling, or related field

2. Current with all license requirements for a counsellor.

3. At least 5-10 years of counselling experience


1. Strong interpersonal, communication and analytical and critical thinking

2. Ability to build rapport quickly.

3. Networker/People’s person


A team player, solution-oriented, self-driven professional with strong sense of empathy, equity, integrity, and ownership.

Send your application to: .

Please mention the post in the mail subject line.

Location: Mumbai Chembur, Maharashtra

Eligibility Criteria

Not Specified

Desired Candidate Profile

Graduation - Graduate-Other

Organization Details

  • Organization Name:Apnalaya Ngo
  • About Organization:At Apnalaya, we seek passionate individuals who share our vision for empowering the urban poor of India

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