Vacancy - 3
Education - MSW / Psychologist / BSW
Experience - Working with cancer patients / Hospital / Health care
Priority - Mumbai based and those who can immediately join
Job Profile:
The PROJECT OFFICER will be the face of Karo Trust to manifest its care
and concern to the poor and needy sections of society and in this role, the
PROJECT OFFICER will need to have an empathetic, helpful and caring
approach in dealing with patients, relatives, and the community at large.
He/she will be the vital link between Karo Trust and the patients in need of
financial and emotional assistance in the face of life-threatening illnesses,
primarily those suffering from cancer. He/She will be required to provide
moral support to the patient and family during, pre, and posthospitalization. In keeping with the Trust’s motive of providing quality treatment, the PROJECT OFFICER with the approval of the Trustees will collaborate with other Trusts and NGOs for garnering funds in case of complex cases requiring enormous funding.
He/she will also create useful networks and liaison on behalf of the Trust,
with hospital authorities, hospital social workers, doctors, low-income
group schools, government agencies, NGOs, and any other individual or
organization, in an endeavor to provide holistic care to persons/communities that fall within the criteria approved by the Trustees.
Detailed Job Description of Karo’s PROJECT OFFICER
Humanitarian Service – Hospitals
• Interacting with PROJECT OFFICERs of specified hospitals for
identifying patients who fall within the filters approved by the
Trustees and who are in need of financial help.
• Interacting with respect and empathy with patients and their
relatives who may approach the Trust for financial assistance and
extending all help as approved by the Trustees.
• Communicating and collecting from patients or their relatives, the
documents that will be required for extending financial help as
specified in the Standard Operating Procedure (SOP).
• Visiting patients’ homes to determine their financial condition in
order to ensure that help is extended to the poor and needy sections
of society and additionally to build a bond with the patient and the
family. Taking photographs with the patients that can be used on
the website and Facebook page and taking patients' and relatives'
approval for the same.
• Providing assistance to help patients fill out forms that may be
required by the Trust or hospital.
• Collecting from the PROJECT OFFICERs of specified hospitals,
documents like appeal letter, the medical certificate as stated in the
SOP for providing financial assistance to fund patient’s treatment.
• Discussing the case with the Founding Members, Trustees, and/or
Personnel authorized by the Trustees; filling out Karo’s approval
letter; obtaining Trustees’ authorization and submitting it to the
concerned hospital.
• Providing all assistance to patients for obtaining bed in hospital,
visiting him/her while in hospital and liaison with hospital
authorities, doctors, PROJECT OFFICERs, etc. to assist patient
wherever possible.
• Collecting Hospital’s request letter when funds are needed for
patients’ treatment, submitting the same to Karo’s Accounts
department for the issue of cheque, submitting cheque along with
covering letter to the concerned hospital and collecting 80 G tax
exemption receipt from the hospital on submission of the cheque.
• Follow-up on patient’s treatment by making post-care home visits
and calls to ensure holistic healing and build a bond with the
patients and their families until treatment is completed. This
includes giving appropriate gifts of fruits, toys, etc. that will help the
patient’s well-being, as approved by the Trustees.
• Maintaining patient-wise files ensuring all documents are
appropriately filed until Karo’s role is completed and indicating that
the file is closed thereafter.
• Taking testimonials from the patient along with their signed
approval for Karo to display the same along with the photographs on
their website, Facebook page and other forums.
• Giving a daily update of activities done and patients’ treatment,
funding, approvals etc. to the Founding Member on the group
WhatsApp.
• Updating the Summary Sheet, Call Logs, Monthly Control Sheet, and
Monthly Expenses Sheet.
• Attending weekly meetings with the Trustees and Founding
Members for presenting patient updates, taking sanctions for
funding and expenses, putting forward program and activity plans
for approval.
Services
• Maintaining files for proper documentation.
• Assisting in fundraising activities of the Trust.
• Maintaining a database of all network contacts and partnering
agencies.
Shortlisted candidates will be contacted over call or email.
https://www.karo.org.in/
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Location: Lower Parel, Mumbai, Maharashtra
Not Specified
Graduation - Graduate-Other