Job Description

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Eligibility Criteria

Minimum 6 month experience in Telesales

Desired Candidate Profile

Graduation - Graduate-Other

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Organization Details

• Organization Name:Centre for Fundraising
• About Organization:

  Centre for Fundraising (CFF) is Indias leading management consulting firm providing full function fundraising solutions to the Non-Profit organizations. CFF offers complete set of fundraising support right from strategizing, planning, implementation, execution to evaluation. CFF works with Indian companies and multinational corporations to help them pick up the right non- profit organization for awarding grants and executing their CSR initiatives.

  
  
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