Manager - Community Engagement

Posted By: United Way Bengaluru


Middle Mgt (Regional/ Zonal Manager, AVP, State /Regional Head)

Monitoring and Evaluation

Social Sector

Job Description

Role Description:

Manager - Community Engagement is responsible for delivery of programs in a certain geography/ domain as defined by UWB. End to end responsibility of delivering program activities as per timelines, monitoring of implementation partners, managing program funds, managing partnerships and Government relationships, sharing reports and updates, building capacity of NGOs and communities.


Program Management and Implementation

- Conduct field visits and data gathering visits to understand needs of a community and share findings with the management team to be incorporated into proposals for prospective funders. 

- Ensure all new and existing programs are delivered as per the program plan for the domain/ geography along with implementation partners or directly by UWB.

- Ensure continuous monitoring and evaluation of NGOs to ensure program objectives are achieved as defined in the MoU with the funder.

- Ensure reliable vendors are contracted and monitored to deliver program outcomes for programs owned by UWB.

- Ensure new NGOs are identified and shared with the due diligence team to increase the number of implementation partners for programs.

- Ensure program documentation and process is followed as defined in the standard operating procedure for program delivery by the management team of Community Engagement. 

- Build capacity of NGO partners to help them deliver program objectives and be more transparent in their interactions

- Liaison with the Government officials/ local village administration to seek approvals, build relationships and ensure smooth delivery of program objectives. 

Collaboration with internal functions

- Support the corporate relations team to facilitate corporate visits to the NGO/ community and volunteering activities as per plan.

- Collaborate with the corporate relations team to plan specific events and volunteering activities for corporates during the year.

- Liaison with corporate partners on visits/ volunteering events and share progress details of the program.

- Review and monitor the utilization of budgets allocated for the program and ensure compliance.

- Ensure all the program related paperwork is submitted on salesforce for approval and disbursement of funds.

- Ensure all quarterly and annual reports are sent to the corporate relations team to share with the funders.

- Collaborate with other United Way Chapters to help implement programs that are successful in the Bangalore chapter.

- Collaborate with the Finance and Accounts team to ensure adherence to process on vendor selection, registration and engagement. 

Team Development

- Ensure the team is adequately staffed to implement all the programs for the domain/ geographies. 

- Train, mentor and groom team to build their capacity and improve their performance. 

Desired Candidate Profile

Post Graduation - MSW

Languages needed 

English, Hindi, Kannada (any other regional languages)


Planning and execution

Program Management

Collaboration and partnerships

Networking skills

Communication skills

Team Development

Writing skills - reports and proposals 

Other requirements

Willing to travel extensively - About 70% of the time Some experience in monitoring and evaluation will be beneficial

Organization Details

  • Organization Name:United Way Bengaluru
  • About Organization:

    United Way Bengaluru is the local chapter of United Way Worldwide. The organization acts as an enabler and driver of collective impact by intelligently mapping CSR funds to community needs. We are known to drive innovative and unique solutions to resolve social issues through our flagship programs like ‘Wake the Lake’ and ‘Born Learning’.