Operations Executive

Posted By: Sakha Consulting wings pvt. Ltd.

Jaipur

Junior Management

Operations

Social Sector

Job Description

• Manage all incoming calls

• Assign daily duties to Drivers and create roaster

• Check duty slip , log book and payment from drivers on daily basis

• Stay in touch with on-bench and drivers on leave

• Maintain database, MIS and files and update on regular basis

• Maintaining and updating stock register on regular basis

• Generate sales leads

• Supervision of car maintenance

• Liasoning with Govt. and Non Govt agencies

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

• Individuals working as an OperationsExecutive need to communicate with the higher management to prepare a strategy for operations to run efficiently.

• You also need to assist in developing long term plans to achieve the goals and objectives which are already set.

• Managing Existing client and developing new clients.

Mobility – Upward Mobility

Location- Jaipur

CTC- 20-25K

Working hours:Mainly 9.30 to 5.30 office hours, six days a week Preference will be given to person residing in Jaipur.

Desired Candidate Profile

Graduation - Graduate-Other

1. MIS , Presentation and documentation skills

2. Skilled in the use of Microsoft Word, Excel and PowerPoint.

3. To be able to work in a team.

4. Planning & Organizing

5. Customer orientation and ability to adapt/respond to different types of characters

6. Excellent communication skills

7. Ability to multi-task, prioritize, and manage time effectively

8. Good problem solving and decision-making skills. This skill-set can possibly be the most important part in identifying problems within the organization and having the capability to evaluate the relevant action required.

Organization Details

  • Organization Name:Sakha Consulting wings pvt. Ltd.
  • About Organization:

    We’re a social enterprise providing safe transport solutions for women by women in four Indian cities and creating well paid employment opportunities for women as professional taxi drivers and chauffeurs.But Sakha Consulting Wings is part of a far bigger civil society movement that’s pushing for women’s empowerment andpromoting gender equality.Every day that our women drivers take to the roads they show men and women on a city’s streets, business people and politicians in office blocks, and girls and boys in our different communities what gender equality means in practice and that she can do anything that he can do.